Refund Policy

We appreciate your decision to use Connecti5. Our goal is to give you a seamless experience, starting with a free tier so you can evaluate the platform before committing to a paid subscription. This policy explains how cancellations and refunds work.

Free Tier: Evaluate Before You Commit

• We provide a free trial / free-tier so you can explore and evaluate Connecti5.
• This lets you experience key features, assess their value, and make an informed decision before subscribing.

Cancellation Policy

• You can cancel your subscription anytime from your account dashboard or by contacting our support team.
• After cancellation:
  • Your plan remains active until the end of the current billing period.
  • Once the tenure ends, access to premium features will be automatically revoked.

No Refund Policy - Here’s Why

• Transparency first: The free tier ensures you know the platform’s capabilities before purchase.
• Fair usage: Your subscription grants access to paid features for the entire period, regardless of cancellation date.
• Service commitment: Resources allocated to deliver top-quality service are non-refundable.

Exceptional Circumstances

We understand unforeseen situations can arise. In rare and exceptional cases, we may review refund requests at our sole discretion. Please contact support with relevant details for consideration.

Our Commitment to You

• We’re confident in the value Connecti5 delivers and provide ample opportunity to evaluate before purchase.
• By subscribing, you acknowledge and accept this policy as part of our Terms & Conditions.

Data Protection & Cookies

We implement robust measures to protect your data. Cookies are small files stored on your device to improve user experience. You can disable cookies in your browser settings; however, some features of Connecti5 may not function properly if cookies are disabled.

Need Help? Contact Us

Note: This policy is intended to be clear and transparent. For the full legal agreement, please also review our Terms & Conditions.